Latepoint

Latepoint - addon - Agent Request Badge

€15.00

Description

Show when a customer specifically requested an agent

The Agent Request Badge addon adds a clear visual indicator in the LatePoint calendar when a customer has specifically requested a particular agent.

It helps staff quickly identify bookings where the client intentionally chose a specific agent, improving scheduling awareness and service quality.

Details

Key Features

Visual Calendar Badge

Bookings where the customer requested a specific agent display a ribbon badge directly on the calendar tile.

Badge text:

Requested Agent

This allows staff and managers to instantly recognize these bookings without opening the reservation.

Booking-Level Setting

Inside the LatePoint booking modal, a new option is added:

Customer requested this agent

Staff can enable or disable this flag while editing or creating a booking.

Automatic Detection for Online Bookings

For bookings created through the frontend booking form, the plugin automatically assumes that the agent was requested.

This ensures customer choices are always recognized in the calendar.

Role-Based Permissions

The plugin integrates with LatePoint Roles and adds two new permissions.

PermissionDescriptionAgent Request Badge: ViewAllows viewing the ribbon badges in the calendarAgent Request Badge: EditAllows editing the "Customer requested this agent" checkbox

Administrators (manage_options) always have access.

Where It Appears

Booking Modal (Admin)

When opening or editing a booking, you will see:

Customer requested this agent

Enable it to mark the reservation accordingly.

Calendar View

Inside LatePoint → Calendar (calendars__view):

Bookings with the flag enabled show a ribbon badge:

Requested Agent

The ribbon appears on the top-left corner of the booking tile.

Data Storage

The plugin stores the flag using LatePoint booking meta.

Additional Notes

  • Ribbon placement is designed to avoid conflicts with other LatePoint overlays (such as SMS badges).
  • All plugin strings are translation-ready.


Product info

Platform
Wordpress, Latepoint
Compatible Browsers
All major browsers
Plugin Ready
Yes
Compatible With
Latepoint
Software Version
5.2.10
Documentation
Well Documented
Latest update
Mar 6, 2026
Current version v1.0.0 Mar 6, 2026

Changelog

  • v1.0.0 Mar 6, 2026

    - Initial launch

1 year of free updates included with every purchase.