Help Center
Find answers, search FAQs, or browse by topic.
General
How do I create an account?
You can create an account during checkout when you purchase your first product. Sign up is only available at that step.
How do I sign in?
Use the Sign In link in the header. Enter your email and password.
Downloads & Updates
How many times can I download?
Each product version allows 4 downloads. After that, wait for a new update (counter resets) or request a file via Support.
What is the 1-year support?
Purchases include 1 year of free updates. After that, support expires and you must renew to continue downloading. If you renew after expiry, you get 1 download only until a new release (then 4 again).
Support
How do I open a support ticket?
Sign in, go to Dashboard → Support, select the product and describe your question. We keep the full history in the ticket.
Recommended tools
Need appointment or booking scheduling for your site? We recommend LatePoint — intuitive booking for WordPress (salons, tutors, consultants, and more).