Privacy Policy
Last Updated: 12/02/2026
1. Introduction
Alaena Marketplace ("we", "our", "us") operates the website https://alaena.net
.
We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable data protection laws.
This Privacy Policy explains how we collect, use, and protect your information.
2. Data We Collect
We may collect the following categories of personal data:
Account Information
Full name
Email address
Billing address
Country
Payment Information
Payments are processed securely through Stripe.
We do not store full credit/debit card details on our servers. Payment data is handled directly by Stripe in accordance with their privacy policy.
Technical Data
IP address
Browser type and version
Device type
Pages visited
Date and time of access
Communication Data
Messages sent to our support team
Customer service inquiries
3. How We Use Your Data
We process personal data for the following purposes:
To create and manage user accounts
To process transactions and deliver digital products
To provide customer support
To comply with legal and tax obligations
To improve website performance and security
To prevent fraud and unauthorized activity
4. Legal Basis for Processing (GDPR)
We process your data under one or more of the following legal bases:
Performance of a contract (to deliver purchased digital products)
Legal obligation (tax and accounting compliance)
Legitimate interest (website security, fraud prevention)
Consent (where applicable, such as newsletters)
5. Data Sharing
We may share data with trusted third-party service providers, including:
Stripe (payment processing)
Hosting providers
Technical service providers
Legal or regulatory authorities where required by law
We do not sell personal data.
6. Data Retention
We retain personal data only for as long as necessary:
Account data: For the duration of the account
Transaction data: As required by tax law
Support communications: As necessary to resolve issues
After this period, data is securely deleted or anonymized.
7. Your Rights Under GDPR
You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion ("right to be forgotten")
Restrict processing
Object to processing
Data portability
Lodge a complaint with your local data protection authority
To exercise your rights, contact us at:
[Insert Contact Email]
8. Security Measures
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or alteration.
Payments are processed securely through encrypted connections (SSL/TLS).
9. Cookies
Our website may use cookies to:
Enable core functionality
Improve user experience
Analyze website performance
You may control cookie settings through your browser preferences.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
11. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Alaena Marketplace
Website: https://alaena.net
1. Introduction
Alaena Marketplace ("we", "our", "us") operates the website https://alaena.net
.
We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable data protection laws.
This Privacy Policy explains how we collect, use, and protect your information.
2. Data We Collect
We may collect the following categories of personal data:
Account Information
Full name
Email address
Billing address
Country
Payment Information
Payments are processed securely through Stripe.
We do not store full credit/debit card details on our servers. Payment data is handled directly by Stripe in accordance with their privacy policy.
Technical Data
IP address
Browser type and version
Device type
Pages visited
Date and time of access
Communication Data
Messages sent to our support team
Customer service inquiries
3. How We Use Your Data
We process personal data for the following purposes:
To create and manage user accounts
To process transactions and deliver digital products
To provide customer support
To comply with legal and tax obligations
To improve website performance and security
To prevent fraud and unauthorized activity
4. Legal Basis for Processing (GDPR)
We process your data under one or more of the following legal bases:
Performance of a contract (to deliver purchased digital products)
Legal obligation (tax and accounting compliance)
Legitimate interest (website security, fraud prevention)
Consent (where applicable, such as newsletters)
5. Data Sharing
We may share data with trusted third-party service providers, including:
Stripe (payment processing)
Hosting providers
Technical service providers
Legal or regulatory authorities where required by law
We do not sell personal data.
6. Data Retention
We retain personal data only for as long as necessary:
Account data: For the duration of the account
Transaction data: As required by tax law
Support communications: As necessary to resolve issues
After this period, data is securely deleted or anonymized.
7. Your Rights Under GDPR
You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion ("right to be forgotten")
Restrict processing
Object to processing
Data portability
Lodge a complaint with your local data protection authority
To exercise your rights, contact us at:
[Insert Contact Email]
8. Security Measures
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or alteration.
Payments are processed securely through encrypted connections (SSL/TLS).
9. Cookies
Our website may use cookies to:
Enable core functionality
Improve user experience
Analyze website performance
You may control cookie settings through your browser preferences.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
11. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Alaena Marketplace
Website: https://alaena.net