Latepoint Update

LatePoint Addon – Booking Source & Agent Request Indicators

€15.00 €12.00

Description

See who booked, how they booked, and who they requested — instantly

This addon enhances LatePoint by giving you full visibility directly inside the calendar.

Know at a glance:


  • If a booking was made online or by phone
  • If the customer is new
  • If they requested a specific agent

No need to open the booking. Everything is visible instantly.

Details

🚀 What This Plugin Does

Adds visual indicators (badges) on calendar bookings so staff can immediately understand:

  • Booking source (Online / Office)
  • Customer type (New Customer)
  • Agent request status

This helps teams avoid mistakes and respect customer preferences.

✨ Key Features

📞 Phone Booking Support

When taking a booking over the phone:

  • Mark it automatically as an Office booking
  • Select if the customer requested a specific agent

👤 Agent Request Protection

If a customer requests a specific agent:

  • Booking is clearly marked
  • Staff can instantly see the request
  • Prevents reassignment or mistakes

🏷️ Smart Calendar Labels

Each booking shows visual badges such as:

  • Requested agent (red label / text)
  • Online booking (green label / text)
  • Office booking (red label / text)

🆕 New Customer Indicator

Quickly identify new clients directly in the calendar.

⚡ No Clicks Needed

All information is visible directly on the booking tile.

No need to:

  • Open booking modal
  • Check details manually

📍 Where It Appears

Inside:

LatePoint → Calendar

Each booking tile includes:

  • Source label (Online / Office)
  • Agent request label
  • Customer info

⚙️ How It Works

1. During Booking (Admin / Phone)

When creating a booking:

  • Select agent
  • Enable: “Customer requested this agent”
  • Booking is marked accordingly

2. For Online Bookings

Bookings created from frontend:

  • Automatically marked as Online booking
  • Can optionally be treated as agent-requested

3. In Calendar View

Each booking displays badges:

  • 🔴 Requested agent → customer asked for this agent
  • 🟢 Online booking → created via website
  • 🟠 Office booking → created manually (phone / admin)

4. Staff Awareness

This ensures:

  • No accidental reassignment
  • Better customer service
  • Clear booking context

🎯 Perfect For

  • Salons & clinics
  • Service businesses with multiple staff
  • Receptionists taking phone bookings
  • Teams that need strict agent assignment

💡 Result

A smarter calendar where your team instantly knows:

👉 Who booked

👉 How they booked

👉 Who they want

All without opening a single booking.

Product info

Platform
Wordpress, Latepoint
Compatible Browsers
All major browsers
Plugin Ready
No
Compatible With
Latepoint
Software Version
5.3.2
Documentation
Well Documented
Latest update
Apr 3, 2026
Current version v1.0.2 Apr 3, 2026

Changelog

  • v1.0.2 Apr 3, 2026

    - Bug fixes
    - Added Alaena Dashboard

1 year of free updates included with every purchase.