Please read all the Terms of Service.
Last Updated: 13/02/2026
1. Introduction
Welcome to Alaena Marketplace ("Alaena", "we", "us", "our").
These Terms of Service ("Terms") govern your access to and use of our website located at https://alaena.net
and any related services.
By accessing or purchasing from our website, you agree to be bound by these Terms.
If you do not agree, you must not use the website.
2. Nature of the Service
Alaena Marketplace is an online platform that sells digital products only, including but not limited to:
Software tools
Code assets
Digital resources
Creative digital materials
No physical products are shipped.
All products are delivered electronically after successful payment.
3. Account Registration
To access certain features, you may be required to create an account.
You agree to:
Provide accurate and complete information
Keep your login credentials secure
Accept responsibility for all activity under your account
We reserve the right to suspend or terminate accounts that violate these Terms.
4. Purchases and Payments
All prices are displayed before checkout.
Payments are processed securely via Stripe or other authorized payment providers.
By completing a purchase, you confirm that:
You are authorized to use the selected payment method
The billing information provided is accurate
You understand you are purchasing a digital product with immediate delivery
We do not store full credit card details.
5. Delivery of Digital Products
Upon successful payment:
Digital products are made available via download or account access
Delivery is considered complete once access is granted
It is your responsibility to ensure compatibility with your system before purchase.
6. Refund Policy
All sales are final.
Due to the nature of digital goods and instant access, we do not offer refunds or returns.
However, if you experience technical issues, you may contact support for assistance. We will make reasonable efforts to resolve verified technical problems.
Full details are available in our Return & Refund Policy.
7. License and Usage
Unless otherwise specified:
Products are licensed, not sold
You receive a non-exclusive, non-transferable license for personal or commercial use (as defined in the product description)
Redistribution, resale, or sharing of purchased files is strictly prohibited
Violation may result in account termination and legal action.
8. Intellectual Property
All website content, including logos, branding, layout, and product listings, is the property of Alaena Marketplace or its licensors.
You may not reproduce, copy, or exploit any content without written permission.
9. Prohibited Use
You agree not to:
Use the website for unlawful purposes
Attempt to gain unauthorized access
Reverse-engineer or exploit digital products
Share download links publicly
Initiate fraudulent disputes or chargebacks
10. Limitation of Liability
To the maximum extent permitted by law:
Alaena Marketplace shall not be liable for:
Indirect or consequential damages
Loss of data or profits
Compatibility issues beyond our control
Our total liability shall not exceed the amount paid for the specific product in dispute.
11. Indemnification
You agree to indemnify and hold harmless Alaena Marketplace from any claims, damages, or liabilities arising from misuse of the website or purchased products.
12. Termination
We reserve the right to suspend or terminate access to the website if:
These Terms are violated
Fraudulent activity is detected
Abuse of the platform occurs
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the country in which the business is registered.
14. Changes to Terms
We may update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.
15. Contact
For questions regarding these Terms:
Website: https://alaena.net
